Privacy Policy

We are committed to protecting your privacy and handling your personal data in accordance with applicable law.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our Website, book coaching sessions, or use our services.

We comply with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Data Protection Act (Chapter 586 of the Laws of Malta), as amended.

1. Data Controller

Semira Forace Club Treign, B2, Mercury Tower, Triq Gort, St Julians, Malta Email: info@semiraforace.com

2. Information We Collect

We may collect the following categories of personal data:

Contact Information: Name, email address, phone number
Health & Lifestyle Data: Information about your nutrition habits, fitness goals, weight, medical history (where voluntarily provided for coaching)
Booking & Payment Data: Appointment details, payment information (processed via third-party secure providers)
Technical Data: IP address, browser type, device information, pages visited (via cookies and analytics)
Communication Data: Messages, feedback, or inquiries you send us

Special category data (health-related) is only processed with your explicit consent or where necessary for the performance of our coaching services.

3. How We Use Your Personal Data (Purpose & Legal Basis)

We process your data on the following lawful bases under GDPR Article 6 and Article 9

4. Cookies and Tracking Technologies

We use essential cookies for the Website to function properly. Non-essential cookies (analytics, preferences) are only placed with your consent. You can manage your cookie preferences via the cookie banner.

5. Data Sharing

We may share your personal data with:

Trusted service providers (booking platforms, payment processors, email service providers) under strict data processing agreements
Professional advisers or regulators when legally required

We do not sell your personal data to third parties. All transfers outside the EEA (if any) are protected by appropriate safeguards (e.g. Standard Contractual Clauses).

6. Data Retention

We retain your personal data only as long as necessary for the purpose it was collected or as required by Maltese law (typically 6–10 years for financial and contractual records). Health data is retained no longer than needed for your coaching programme plus a reasonable period.

7. Your Rights (GDPR & Maltese Law)

You have the following rights:

Right to access, rectify, or erase your data
Right to restrict or object to processing
Right to data portability
Right to withdraw consent at any time (where processing is based on consent)
Right to lodge a complaint with the Information and Data Protection Commissioner (IDPC) Malta

To exercise any of these rights, contact us at info@semiraforace.com. We will respond within one month.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.

9. International Transfers

We primarily process data in Malta / EEA. Any transfers outside are done with adequate protection as required by GDPR.

10. Children

Our services are not directed at children under 16. We do not knowingly collect data from minors.

11. Changes to this Privacy Policy

We may update this policy from time to time. The updated version will be posted on the Website with a new “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: Email: info@semiraforace.com

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